Monthly service report
Powered by Helios™
AI Service Intelligence Behind Every PlasmaBerry Service
Helios™ gives solar asset owners complete transparency into their service history, cleaning efficiency, technician schedules and performance insights — all in one place.
Access Helios™The Platform
What Is Helios™?
Helios™ is the digital intelligence system that powers every PlasmaBerry service engagement. Its self-service portal gives customers and partners one place to review service history, visit evidence, reports and practical value suggestions — removing the need to depend on anyone for past service records. MCE reporting shows the measurable effectiveness of every cleaning cycle, while DASI reporting tracks soiling patterns and generation impact to guide smarter cleaning and asset-care decisions. Helios™ transforms solar asset care from a manual, opaque process into a transparent, data-backed operation.
10,000+
Service Visits Tracked
AI-Driven
MCE Reports Generated
Growing
Plants on Platform
Every Visit
Evidence Photos
Platform Features
Everything You Need to Manage Your Solar Asset
Service Schedules & Technician Visibility
Know exactly when your next service is scheduled and which technician is assigned. No more chasing updates — Helios™ keeps you informed at every step.
Before & After Cleaning Evidence
Every cleaning visit is documented with photographic evidence captured before and after the service. You see exactly what was done and the condition of your modules.
Module Cleaning Efficiency (MCE) Reports
AI-generated MCE reports quantify the cleaning effectiveness of each service visit — giving you a measurable, comparable metric for every cleaning cycle.
Complaint Ticket Management
Raise and track service complaints directly through Helios™. Every ticket is logged, assigned and resolved with a full audit trail.
Self-service Portal
Customers and partners get complete insight into their asset care, including service history, reports and value suggestions to improve performance and deliver stronger tangible returns — without depending on anyone for service records.
Cleaning Periodicity Recommendations
Helios™ analyses dust accumulation patterns and generation data to recommend optimal cleaning frequency for your specific plant location and conditions.
How MCE Works
- Calculated after every cleaning visit
- Comparable across visits and time periods
- Identifies underperforming cleaning cycles
- Feeds into cleaning frequency recommendations
Key Metric
Module Cleaning Efficiency (MCE)
MCE is PlasmaBerry's proprietary metric for quantifying the effectiveness of each cleaning service. Generated by Helios™ AI after every visit, the MCE report gives asset owners a clear, comparable number — not just a photo. Over time, MCE trends help identify plants that need more frequent cleaning, different cleaning methods or preventive maintenance attention.
Advanced Analytics
DASI — Dust Accumulation & Soiling Index
DASI is Helios™'s AI-powered dust accumulation and soiling analytics layer. By analysing environmental data, cleaning history and generation patterns, DASI helps asset owners understand how quickly their modules are soiling and what the generation impact is — enabling smarter decisions about cleaning frequency and automation investment.
Dust Accumulation Index
JanMarMayJulSep
Soiling rate analysis — higher bars indicate faster dust accumulation
Self-service visibilityValue Creation Through Reports
Every completed service creates a clear record of the work delivered and its impact. Customers can review and download their monthly service reports directly through the Helios™ self-service portal, with service history, cleaning results, efficiency metrics and recommendations in one place.
Monthly MCE report
Helios Report Library
Every Report That Drives Asset Value
Helios generates a comprehensive suite of reports — from generation performance and environmental savings to cleaning proof and inverter health — giving you complete visibility into your solar asset.
Generation 360° Report
Cleaning impact on generation, observations, service tickets, alerts, and AI-powered 360° conclusions.
Renewable Energy & Environmental Savings
Production power, plant efficiency, lifetime generation, CO₂ avoided, trees equivalent, and economic benefit.
Generation Trends & Uptime
Inverter-wise uptime availability, generation trend vs clear-sky benchmark, and inverter-wise summary.
Inverter Monitoring Dashboard
Multi-site inverter generation vs open-sky ideal, live sync status, and per-site PDF/CSV export.
Module Cleaning Effectiveness (MCE)
Month-wise DASI, cleaning efficiency trend, soiling before/after, and cleaning efficiency reports list.
Proof of Service — Before & After Photos
Photographic evidence of every cleaning visit with before and after panel photos, timestamped and linked to the service record.
Scheduled Service & Module Cleaning Log
Date-wise module cleaning log with technician names, modules cleaned, MCE grade, and photo evidence links.
Included with every service
Every PlasmaBerry Service Comes with Helios™
Helios™ is not an add-on. It is built into every PlasmaBerry service engagement — so from your first cleaning visit, you have access to schedules, evidence, MCE reports and performance insights.